After-hours demand goes cold
The first business to respond usually gets the booking — and most buying questions arrive after business hours.
The gap before sales
A buyer asked at 9pm. By morning, they had chosen your competitor.
The leak starts the moment a serious buyer hits a question your website and your Instagram cannot answer.
The deciding questions never get answered
Pricing, fit, timing, proof — buyers ask, silence answers, and they keep scrolling.
Interested buyers stall without a next touch
Hot prospects go quiet while they compare three other options — and nobody notices in time.
Two surfaces, one sales brain
Instagram creates demand. Your website converts it.
SentientWeb installs and operates the assistant on your website and your Instagram. It publishes intelligence-led content, answers comments, handles buying questions on your site, and moves promising buyers toward a human close — fully branded to your business. The same brain also answers your buyers’ own assistants through a secure agent channel.
- Step 1
Teach
We map your business — services, pricing logic, service area, policies — from knowledge you approve.
- Step 2
Guide
SentientWeb answers, estimates buying temperature with the evidence behind it, and guides the next step.
- Step 3
Hand off
Ready buyers reach your team with the full journey attached — questions, objections, and recommended opener.
Example: Instagram post → comment answered → website visit continues the same journey → booked appointment with hesitations attached.
Built for the deciding moments
Where buyers show intent — and where they leave.
Instagram comment
Answered with approved logic, then invited to continue on your website.
Services page
Scope, process, timeline, proof — and whether to book a call.
Pricing
Packages, fit, and what drives the price — before the form.
Financing
Payment options explained; the buyer stays instead of bouncing.
Comparison
Approved “why us?” answers and proof routed at the deciding moment.
Reviews & proof
Results and case stories routed into a next step.
Coverage & fit
Whether you serve their case, confirmed early — no dead-end quotes.
Going quiet
Hot prospects get a guided next touch instead of fading out.
Qualified handoff
A ready buyer should not arrive cold.
Send the next owner the context they'd normally dig for on the first call: what the buyer asked, what they cared about, and what almost stopped them.
- Journey across Instagram and your website
- Questions asked and the proof they needed
- Buying temperature, with evidence and confidence
- Recommended opener for the first call
Qualified Handoff
- Buyer journey
- Instagram post → Services page → Pricing answers
- Need
- Full package — comparing two other options
- Buying temperature
- High — budget ready, deciding this week
- Questions asked
- Pricing, timeline, proof, process
- Hesitation
- Unsure whether the premium package is worth it
- Recommended next step
- Call booked with comparison notes attached
- Suggested opener
- "You were weighing the two packages — let’s start there."
The SentientWeb loop
Attract, convert, learn — around the clock.
SentientWeb publishes what buyers keep asking about, answers on your website from approved knowledge, remembers every journey, and ties each handoff to its outcome — so the system gets sharper every week.
Proof model
How success is measured.
Track the evidence that matters: journeys engaged, buying temperatures assessed, handoffs your team accepts, outcomes recorded, and revenue attributed.
Interactions Buyer questions answered
Measure buying questions answered from approved knowledge across website and Instagram.
Qualified journeys Temperature assessed
Measure journeys with buying temperature, supporting evidence, and fit captured.
Handoffs Buyer-ready context
Measure qualified handoffs with questions asked, hesitations, and recommended openers.
Outcomes Booked and beyond
Measure booked, attended, quoted, won, and lost results tied back to each journey.
Content Posts that earn
Measure posts that produce appointments and revenue, not likes and reach.
01 / Attract layer
Learn
Learn what to post. Repeated buyer questions and objections become post and video ideas backed by real demand.
QuestionsObjectionsGaps
Scroll
Attract
Publish what buyers actually ask about — and meet them in the comments.
Learn what to post
Repeated buyer questions and objections become post and video ideas backed by real demand.
Publish on Instagram
Approved posts go out on a steady cadence, in your voice, tied to the services you sell.
Handle the comments
Buying questions under posts get answered with your approved response logic.
Move buyers onward
Promising prospects are guided to your website or your team — with the journey intact.
Convert
Answer, remember, and guide every website visitor toward the right next step.
Answer from approved knowledge
Services, pricing logic, insurance, financing, service area — answered only from what you approved.
Remember every journey
A buyer who started on Instagram picks up on your site without starting over.
Estimate buying temperature
Low, medium, or high — reported with the evidence and confidence behind it.
Guide the next step
Inspection, quote, or a call with your team — whichever you have agreed comes next.
Hand off with context
Questions, hesitations, temperature, and a recommended opener arrive with the buyer.
Learn
Tie every interaction to revenue — and let outcomes sharpen the system.
Track outcomes, not vanity metrics
Booked, attended, quoted, won, lost, and loss reasons — from your CRM back into the journey.
Report hesitations
Where buyers stall, what proof they needed, and which opportunities went cold.
Improve under approval
Learning changes recommendations and proposed content — never your pricing, offers, or claims.
See what content earns
Which posts produce appointments and revenue, not likes and reach.
Stay reversible
Material changes are reviewable, traceable, and reversible.
Business map setup
We build and run it for you.
You will not configure a tool. We map your business — services, pricing logic, service area, policies — import your approved knowledge, connect your systems, and launch in about 10 business days. Then we operate and improve it monthly.
- Step 1
Map the business
One working session: what you sell, how you price, where you serve, what buyers ask.
- Step 2
Import approved knowledge
Answers, policies, and offers — nothing goes live without your approval.
- Step 3
Connect the systems
Website, Instagram, and your CRM so outcomes flow back after the handoff.
- Step 4
Launch, then learn
Preview and approve everything first; then we operate, report, and improve monthly.
SentientWeb runs from your knowledge and rules — no engineering required on your side.
No content library? We can still start.
Most owners already have the answers — they are in your head, your estimates, and your sent messages. We extract your first knowledge base from your website and one working session. You approve everything before launch.
Map my businessStack fit
Works with the systems you already run on.
SentientWeb does not replace your CRM, your calendar, or your sales process. SentientWeb prepares the buyer, then passes the journey into the tools you trust — and learns from what happens after the handoff.
- HubSpot outcomes
- Instagram + ManyChat
- Calendly
- Slack
- Webhooks
- CRM notes
- Email summaries
No CRM yet? It captures context and delivers it by email until you connect one.
Buyer → SentientWeb → Qualified handoff → CRM outcome → better decisions
