They arrive. They leave with nothing.
An assistant scrapes whatever the page happens to say, guesses at the rest, and reports back. No question asked, no contact left, nothing in your CRM.
The walkthrough
Install SentientWeb on your existing website. We run the loop, from the first buyer question to the next useful short video clip. You approve each clip.
The loop, in full
“Can you work around my schedule?”
The website answers from knowledge you approved. Anything uncertain goes to your team.
Illustrative buyer journeyWe agree knowledge, source material, formats, cadence, and connected channels before launch. Selected insights become content; every answer does not automatically become a reel. Content, business changes, and paid launches or budget increases need your approval. Paid management is scoped separately.
The learning loop
Buyer questions reveal themes worth exploring. Use them to improve content, services, and products.

Built for the deciding moments
Do you work on older houses?
That depends on the project. Which part of the house are you planning to update?
Approved knowledge supplies the answer. Uncertainty goes to your team.
Why this matters now
So your website can also sell to buyers who never actually visit.
More of your buyers are sending an assistant ahead of them — asking ChatGPT or Gemini to shortlist suppliers before a human ever opens a tab. Those assistants read your site the way a stranger reads a foreign menu: they guess, they get it wrong, and they move on. You never see the visit and never learn you were in the running.
An assistant scrapes whatever the page happens to say, guesses at the rest, and reports back. No question asked, no contact left, nothing in your CRM.
Instead of making them guess, the agent on your site gives their agent a clear set of things it can do here — answer an approved question, check whether you cover them, ask for a next step, and log it.
Every question lands in the same place as a human conversation, with the same approval rules on anything that gets said or booked.
Nothing changes for the people who do visit. The same agent serves both, from the same knowledge you approved.
The SentientWeb loop
Buyer questions and behaviour guide relevant content. Approved posts bring people into conversations, and recorded outcomes help you choose the next improvement. Organic evidence guides paid tests; paid results guide whether to scale.
Proof model
Track the evidence that matters: journeys engaged, readiness assessed, handoffs your team accepts, outcomes recorded, and revenue attributed.
Interactions Buyer questions answered
Measure buying questions answered from approved knowledge on your website.
Qualified journeys Readiness assessed
Measure journeys with a readiness read, supporting evidence, and fit captured.
Handoffs Buyer-ready context
Measure qualified handoffs with questions asked, hesitations, and recommended openers.
Outcomes Booked and beyond
Measure booked, attended, quoted, won, and lost results tied back to each journey.
Content Posts that earn
Measure posts that produce appointments and revenue, not likes and reach.
01 / Attract layer
Learn what to post. Repeated buyer questions become post and video ideas backed by real demand.
Publish what buyers ask about within your agreed scope.
Repeated buyer questions become post and video ideas backed by real demand.
Approved posts on a steady cadence, in your voice, tied to your services.
Visitors arriving from content get answers on your website from approved knowledge.
Promising prospects guided to your website or team, journey intact.
Answer, remember, and guide every website visitor toward the right next step.
Pricing, insurance, financing, service area — answered only from what you approved.
Website conversations carry useful context into the handoff.
Low, medium, or high — with the evidence and confidence behind it.
Inspection, quote, or a call — whichever you agreed comes next.
Questions, hesitations, how ready they are, and a recommended opener arrive with the buyer.
Understand what buyers want and use the evidence in your next round.
Booked, attended, quoted, won, lost — from your CRM back into the journey.
Recurring needs, possible barriers, and opportunities to improve your content, services, or products.
Learning changes recommendations and proposed content — never your pricing, offers, or claims.
Review attention, buying intent, and recorded appointments or sales together.
Use organic evidence to select paid tests. Approve the budget and scale when paid results support it.
Material changes are reviewable, traceable, and reversible.
Business map setup
We install and configure SentientWeb for you. We map your business, import approved knowledge, agree the content scope, and connect the tools needed for launch. Setup typically takes about 10 business days after the working session.
Your services, buyers, knowledge, and boundaries.
Review facts, claims, source material, and launch scope.
Connect the agreed website, channels, and handoff path.
Answers, content, publishing, and outcome reviews.
Runs from your knowledge and rules — no engineering required on your side.
No documentation yet? We help turn your existing material into knowledge you can review.
Map my businessWhat it runs
Keep the tools you use. Connect buyer context to the next approved action.

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