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Forms capture contact info. SentientWeb captures buyer context.
| Capability | Form | Calendly | Chatbot | SentientWeb |
|---|---|---|---|---|
| Captures email | Yes | Yes | Sometimes | Yes |
| Answers from approved content | No | No | Sometimes | Yes |
| Captures objections | No | No | Rarely | Yes |
| Qualifies fit | Basic | No | Basic | Yes |
| Routes to next best action | No | Meeting only | No | Yes |
| Sends sales context | No | No | Transcript | Buyer handoff |
| Handles uncertainty safely | N/A | N/A | Usually weak | Escalates |