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03/5 Why SentientWeb A contact form

Comparison

SentientWeb vs a contact form

A form asks for the buyer’s details before answering their question. Most people decline that trade and leave instead.

Every site already has a form, so this is the true incumbent. The problem is the order it imposes: give us your name, number, and email, then wait, and maybe we will tell you whether we are even right for you. A buyer with an unresolved question and no urgency will almost always take the other option, which is to close the tab.

What each product does

What a form does well

It is free, it works, and it captures the people who are already decided. Anyone motivated enough to fill in a form is a good lead, and nothing here suggests removing it. Keep the form.

What we do differently

SentientWeb answers from approved knowledge before asking for details needed for a next step. The conversation also gives your marketing loop something to learn from: recurring needs, useful content topics, and possible improvements to your offering. Your existing contact form stays available.

03/5 Why SentientWeb Capability by capability

Side by side

CapabilityA contact formSentientWeb
Answers the question firstNoYes
Asks for details before helpingYesNo
Works at 11pmCollects, does not answerAnswers
Tells you what was nearly askedNoYes
Captures the already-decided buyerYesYes
CostFree$1,000 USD minimum in credits/month; $50 per qualified lead
04/5 Common questions Which one to buy

Which one should you buy?

Buy A contact form

A form alone is enough if your visitors arrive already convinced and simply need a way to reach you.

Buy SentientWeb

Choose SentientWeb when you want your website to answer buyers and feed an ongoing loop of relevant content, organic distribution, and learning.