What a form does well
It is free, it works, and it captures the people who are already decided. Anyone motivated enough to fill in a form is a good lead, and nothing here suggests removing it. Keep the form.
03/5
Comparison
SentientWeb vs a contact form
A form asks for the buyer’s details before answering their question. Most people decline that trade and leave instead.
Every site already has a form, so this is the true incumbent. The problem is the order it imposes: give us your name, number, and email, then wait, and maybe we will tell you whether we are even right for you. A buyer with an unresolved question and no urgency will almost always take the other option, which is to close the tab.
What each product does
What we do differently
We invert the order. The question gets answered first, on the page, from knowledge you approved. Details are asked for at the point they are needed — to book, or to have someone follow up — by which time the buyer knows you are worth it. The form stays exactly where it is for the people who prefer it.
03/5
Side by side
| Capability | A contact form | SentientWeb |
|---|---|---|
| Answers the question first | No | Yes |
| Asks for details before helping | Yes | No |
| Works at 11pm | Collects, does not answer | Answers |
| Tells you what was nearly asked | No | Yes |
| Captures the already-decided buyer | Yes | Yes |
| Cost | Free | $1,000/month, month to month |
04/5
Which one should you buy?
Buy A contact form
A form alone is enough if your visitors arrive already convinced and simply need a way to reach you.
Buy SentientWeb
Choose SentientWeb if you suspect most visitors leave with a question they never typed.