Approved knowledge only
Every answer is grounded in the business map you approve before launch.
Trust
It learns. It never freelances.
Learning changes recommendations, scores, and proposed content — never your pricing, offers, claims, or qualification rules. Material changes stay reviewable, traceable, and reversible, and buyers are told up front they are speaking with an automated assistant.
Confidence threshold
Low confidence triggers a handoff — never a made-up answer.
Approval on what matters
Claims, offers, pricing, and qualification rules change only with your sign-off.
Evidence behind every suggestion
Each recommendation keeps the interactions and outcomes that supported it.
Channel-safe by design
Buyer-side assistants reach the same approved knowledge through a filtered, permissioned channel — never browser-only actions or unapproved claims.