Build vs. buy
Yes, you can build a basic AI layer. SentientWeb is the recovery system around it.
| DIY OpenAI widget | SentientWeb |
|---|---|
| Answers questions | Guides buying decisions |
| Needs custom prompt work | Built from approved content |
| No built-in qualification | Captures fit, objections, and intent |
| No routing logic | Routes to demo, trial, booking, quote, or sales |
| No handoff context | Sends full buyer context |
| Must be maintained by your team | Managed and optimized for conversion |
| May guess when unsure | Escalates when confidence is low |