It brings people in
Posts, comments, and the name AI gives out.
For consultative sales
Step 01 of 5 · Problem recognitionYour website is a passive statue.We turn it into an active shopkeeper that brings you business.
It does not add a chat window. It changes the page around the person reading it — answering the question that was about to lose them, and remembering them when they return. Live in minutes.
Every answer comes from knowledge you approve. Learning changes recommendations, never your pricing, offers, or claims — those stay under your approval.
It never contacts anyone who has not reached out first. The audit is free and commits you to nothing — the engagement starts when you sign.
Founding cohort, limited places. Case studies publish as each one has something real to show — see /solutions.
It looks after them
Answered day or night. Regulars remembered.
It brings you the ready ones
With everything they asked.
Visitor journey
- They ask
- It answers
- It reads how ready they are
- It guides the next step
- Your team takes over
→ Qualified Buyer Handoff with context
01/5
The problem
You already paid for these visitors. Most of them leave without asking a thing.
They had a question, assumed the answer, and went somewhere else. You never found out it happened. That is true whether a hundred people land on your site this month or ten thousand — and if traffic is thin as well, it works on that too.
The question nobody typed
Pricing, fit, timing, proof — most buyers never ask. They assume, and you never learn what the assumption was.
Interested buyers stall without a next touch
Hot prospects go quiet while comparing — and nobody notices in time.
They never find you at all
People ask AI for a business like yours. If your website cannot answer for itself, it names somebody else.
01/5
Who this is for
Built for one thing: the consultative sale.
A consultative sale is a purchase the buyer researches alone before they ever make contact — where specific unanswered questions block the decision, and where one customer is worth $5,000 or more.
That is the whole of our market. We would rather be obviously right for some businesses than vaguely useful to every business, so here is the test — three things have to be true.
01 They research before they contact you
Nobody buys a roof on impulse. They read, compare, and form a view long before the phone rings — and most of that happens on your website, silently.
02 Specific unanswered questions block the purchase
Fit, sizing, timing, financing, warranty, whether you handle their situation. All answerable. They just never get asked, because asking means a form and a wait.
03 One customer is worth $5,000 or more
Below that the arithmetic does not work, for you or for us. Above it, a single recovered enquiry usually pays for the month.
The same sale, in different clothes
- Roofing, siding, windows
- Med spas, cosmetic dentistry
- Collision, PPF, premium auto
- Law firms
- Brokerages and agents
- Premium furniture, jewellery, spas
Who we are wrong for
Not low-consideration, high-volume retail — a $40 impulse buy has no unanswered question worth catching. And not business software sold through procurement and security review: Drift, Qualified, Intercom and Docket are built for that motion and we are not an alternative to them.
02/5
Why this matters now
We turn existing websites into agents.
So your website can also sell to buyers who never actually visit.
More of your buyers are sending an assistant ahead of them — asking ChatGPT or Gemini to shortlist suppliers before a human ever opens a tab. Those assistants read your site the way a stranger reads a foreign menu: they guess, they get it wrong, and they move on. You never see the visit and never learn you were in the running.
They arrive. They leave with nothing.
An assistant scrapes whatever the page happens to say, guesses at the rest, and reports back. No question asked, no contact left, nothing in your CRM.
Your shopkeeper hands them the keys.
Instead of making them guess, the agent on your site gives their agent a clear set of things it can do here — check a detail, compare an option, see what is available.
You find out what was asked.
Every question lands in the same place as a human conversation, with the same approval rules on anything that gets said or booked.
Nothing changes for the people who do visit. The same shopkeeper serves both, from the same knowledge you approved.
02/5
What this is
A website agent for consultative sales — the kind of purchase people research alone.
It is a shopkeeper for a business where one customer is worth $5,000 or more: roofing, med spas, collision repair, legal, premium retail. SentientWeb runs on your website and your Instagram — posting, answering comments, handling buying questions, and walking the ready ones to your team, fully branded to your business. The same brain answers your buyers' own AI assistants through a secure channel.
- Step 1
It brings people in
Posts about what your market keeps asking, answers every comment, and makes sure your name comes up when someone asks AI for a business like yours.
- Step 2
It looks after them
Every question answered, day or night. People who come back do not start over — it remembers what they were deciding.
- Step 3
It brings you the ready ones
You get the conversation, and everything they asked — the questions, what nearly stopped them, and where to pick it up.
Example: Instagram post → comment answered → website visit continues the journey → booked appointment, hesitations attached.
03/5
The learning loop
It learns from booked jobs, not from clicks.
You approve everything it publishes.
Most tools that say they learn are watching engagement — clicks, dwell time, thumbs up. This one waits to find out whether the answer produced work. Every conversation is grouped into the questions buyers kept assuming, the answer gets drafted, and then it is checked against what your CRM recorded: booked, attended, quoted, won, lost. Nothing goes live until you approve it.
It listens
Every question and every hesitation, on every surface — counted and grouped across all your buyers, including the questions nobody typed.
It drafts, you approve
The gap becomes a proposed answer. It never publishes on its own, and it never changes your pricing, offers, or claims.
It checks against revenue
Booked, attended, quoted, won, lost — straight from your CRM. An answer that did not produce work is not a good answer, however well it read.
That is the whole difference: engagement metrics tell you an answer was popular. Your CRM tells you it was right.
03/5
Live preview
Ask it the thing they never asked you.
Most of your visitors leave without asking anything at all. Tap one of these and see what they would have got — answered from knowledge you approved. Then try it on your own page.
Common objections — tap to see how we answer
Your business is the temple
SentientWeb is its keeper.
A keeper never chases anyone down the road. They put the right thing in the window, answer whoever stops to ask, remember the ones who come back, and fetch you when someone is ready to buy.
04/5
FAQ
Common questions
Live from your questions
What happens if SentientWeb does not know the answer?
It says your team will respond, captures the question with full context, and never guesses — no invented service, pricing, legal, insurance, or policy claims.
Besides handing off buyers, what do I actually learn?
A regular read on what buyers keep asking, where they hesitate, and what SentientWeb could not answer — tied to bookings, quotes, wins, and losses.
Will this feel impersonal to my buyers?
Every answer runs from your approved knowledge, in your brand voice — like your best office manager on their best day, delivered instantly and remembered.
How should we start?
Start with the free conversion audit — we model where buyers hesitate, what SentientWeb should cover, and which next step to route, then you decide. The audit commits you to nothing; the managed service runs month to month after a signed order form.
How is this different from Intercom, Podium, or Birdeye?
All three start when a buyer contacts you, and all three are good at that. Intercom Fin answers in a panel beside the page and is built for software support. Podium responds to inbound calls, texts, and messages. Birdeye manages reviews and listings so people find you in the first place. SentientWeb works before contact: it changes the page around a buyer who was never going to fill in a form, and it checks each answer against what your CRM recorded — booked, attended, quoted, won, lost — rather than against clicks. Side-by-side comparisons are at /alternatives.
How is this different from a basic site assistant?
A basic assistant opens a chat window and answers isolated questions from a document, and it works the same on day 400 as on day one. SentientWeb answers from knowledge you approved, changes the page itself instead of adding a window, remembers each journey across website and Instagram, and rewrites its answers based on what your CRM recorded after the handoff — with your approval before anything publishes.
What does my team receive at handoff?
A qualified handoff: the buyer journey, questions asked, how ready they are with the evidence behind it, hesitations, and a recommended opener.
How long does setup take?
One click to install. The business map behind it delivers in about 10 business days: one working session, your approved knowledge, and a full preview before launch.
Do we need a lot of traffic for this to work?
You need buyers, not volume. One recovered booking can cover the month — the free conversion audit models the opportunity on your own site.
05/5Post-purchase evaluation · Where it pays off
We answer the question that was about to lose you the job.
In a consultative sale the buyer decides alone, days before they ever contact you. A good shopkeeper notices the person standing too long in front of one thing and walks over — SentientWeb does that on your website, answering the question they were never going to ask, from knowledge you approved, and handing your team the ones who are ready. Start with a free check: where your buyers hesitate, what it would say, and what you are losing after hours.